Privacy Policy & Cookies Policy

Last Updated: 21 September 2026

At Bluvolt Renewables, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy & Cookies Policy explains what information we may collect when you visit or use https://bluvolt.co.uk, how we use that information, and how cookies and similar technologies may be used.

1. Who We Are

This website is operated by:
Bluvolt Renewables
Address: Hampshire and West Sussex
Email: [email protected]
Phone: 0800 007 4131
For privacy-related questions, you can contact us using the details above.

2. Information We May Collect

Depending on how you use our website, we may collect information such as:

Your name;
Email address;
Telephone number;
Address or location information you provide;
Information submitted through contact or enquiry forms;
Details contained in messages or enquiries you send to us;
Information relating to services you request;
Technical information about your device and browser;
IP address;
Website usage information.

We only request information that is reasonably necessary for the relevant purpose.

3. How We Collect Information

We may collect information when you:

Submit a contact or enquiry form;
Request a quote or service;
Contact us by email or telephone;
Communicate with us through the website;
Browse or interact with our website;
Consent to cookies or analytics technologies.

4. How We Use Your Information

We may use personal information to:

Respond to enquiries;
Provide information about our services;
Prepare quotations or arrange requested services;
Communicate with you;
Manage customer relationships;
Improve our website and services;
Monitor website performance and security;
Detect and prevent fraud, abuse, or security incidents;
Comply with applicable legal and regulatory obligations.

We will not use your personal information for unrelated purposes without an appropriate legal basis or your consent where consent is required.

5. Sharing Your Information

We may share personal information where reasonably necessary with:

Service providers who help us operate our website or business;
Website hosting and technical service providers;
Analytics or technology providers;
Professional advisers;
Government authorities or law enforcement where legally required.

We do not sell your personal information.

Where third-party service providers process information on our behalf, we expect them to handle that information appropriately and in accordance with applicable requirements.

6. Cookies

Our website may use cookies and similar technologies.

Cookies are small text files stored on your device when you visit a website. They can help websites remember preferences, understand how visitors use the site, and improve functionality.

Cookies may include:

Essential Cookies

These cookies may be necessary for the website to function correctly. They can support basic website functionality, security, navigation, and other essential features.

Analytics Cookies

Where enabled, analytics cookies help us understand how visitors interact with the website, such as which pages are visited and how visitors navigate the site.

Functional Cookies

These cookies may remember choices or preferences to improve your experience.

Marketing Cookies

If marketing or advertising technologies are used on the website, these cookies may be used to measure advertising activity or provide more relevant content.

The specific cookies used may change as website features and third-party services change.

7. Managing Cookies

Depending on your browser and applicable cookie-consent settings, you may be able to control or delete cookies through your browser settings.

Disabling certain cookies may affect the functionality or performance of some parts of the website.

Where required by applicable law, we will request consent before placing non-essential cookies on your device.

8. Third-Party Services

Our website may use third-party services such as website analytics, maps, embedded content, payment services, social media tools, or other technologies.

These third parties may process information in accordance with their own privacy policies.

We recommend reviewing the privacy policies of third-party services used on our website where appropriate.

9. Data Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide services, maintain business records, resolve disputes, comply with legal obligations, and enforce our agreements.

Retention periods may vary depending on the type and purpose of the information.

11. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have rights relating to your personal information, which may include the right to:

Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of information in certain circumstances;
Object to or restrict certain processing;
Withdraw consent where processing is based on consent;
Request information about how your personal information is processed.

To exercise an applicable privacy right, please contact us using the details below.

We may need to verify your identity before processing certain requests.

12. Children’s Privacy

Our website is not intentionally directed toward children, and we do not knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided personal information to us, please contact us so that we can review the situation and take appropriate action.

13. International Data Transfers

Depending on the services and technology providers we use, personal information may be processed or stored in countries outside your country of residence.

Where applicable, we will take reasonable steps to ensure that such transfers are handled in accordance with applicable privacy laws.

14. Changes to This Policy

We may update this Privacy Policy & Cookies Policy from time to time to reflect changes to our services, technology, legal requirements, or business practices.

Any updates will be posted on this page and the “Last Updated” date will be revised accordingly.

15. Contact Us

If you have questions about this Privacy Policy, Cookies Policy, or our handling of personal information, please contact us:

Bluvolt Renewables
Email: [email protected]
Phone: 0800 007 4131
Address: Hampshire and West Sussex